How to Fix Adobe Premiere CC Choppy Playback

If you have recently changed your audio driver or the Adobe Premiere Pro CC version and the video playback in Premiere is choppy or it is lagging then here are some tips which may help you to fix the problem:

  1. In Premiere go to Edit->Preferences->Audio Hardware and change the Default Input: to None. If this did not help, then go to step 2.
  2. In Premiere go to File->Project Settings and change the Mercury Playback Engine Renderer from GPU
    Acceleration (OpenCL) to Software only. If this did not help then go to step 3.
  3. In Premiere go to Edit -> Preferences -> Media and make sure that the Media Cache Files and Media Cache Location is set to your fastest drive (preferably an SSD drive). If this is already set to your fastest drive then you can click the Clean button for Media Cache Database. If you have an older version of Premiere which does not have the Clean cache button you can manually remove the cache files (on Windows they are located here c:\Users\<username>\AppData\Roaming\Adobe\Common). If this did not help then go to step 4.
  4. If none of the above did help. Try to install an older version of Adobe Premiere or see if there is an update with a newer version.

If your Windows system drive is full then we also recommend cleaning the junk files with WinSysClean this may speed up your entire computer and the Adobe Premiere workflow.


  1. If that doesn’t work:

    go to EDIT>Preferences>playback

    Check the box says “Adobe DV” from Video devices…

    Fixed mine


  3. Wow. Resetting ‘Default Input’ did it. My audio was sounding so bizarre in Premiere. Must have clicked the wrong button in preference inadvertently. Thank you for this post!!

  4. YOU

    Thank you, man! I love you.
    No.1 fixed the issue!!

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